Case study

Canadian Ophthalmological Society

See the possibilities. A national campaign that cleared up the confusion between ophthalmologists and optometrists, and gave Canadians real patient stories to explain why the difference matters.

IndustryOphthalmology & Eye HealthServicesCampaign Strategy, Integrated Brand Campaign, Patient Education Video
01 Strategy

Confusion was costing Canadians their sight.

Most Canadians couldn’t tell an ophthalmologist from an optometrist, and that gap in understanding was quietly undermining eye health and the profession’s reputation.

COS needed the country to understand, in plain terms, who to see and why it mattered, without ever feeling like a lecture.

02 Identity

An identity built around real patient stories.

See the possibilities.

03 Messaging

Real patients. Real stories. Real impact.

A series of emotionally engaging videos followed real patients whose sight, and lives, were changed by ophthalmological care. They ran across paid media and social, lived on a dedicated hub, and invited Canadians to share their own stories.

A national PR and influencer program extended the message coast to coast through earned coverage, turning individual stories into a shared understanding.

Michael's Story
04 Activation

A message that reached every corner of the country.

Shared stories poured in across social media, and the campaign became a genuine national conversation about vision and eye health.

John's Story
05 Measurement

Campaign results.

Media impressions

27M

Driven by earned coverage and press pick-ups

Media hits

33

Secured to spread the message nationally

Digital impressions

1M

From blog and social media activity

Video views

900K+

Across the patient-story film series