---
title: "Docbraces: Brand Strategy &amp; Campaign | Gene"
description: "Brand strategy and campaign case study: how Gene gave Docbraces, an orthodontics and dental care brand, a sharper purpose, a stronger presence across Canada and the US, and a CSR-driven “Every Kind of Smile” campaign platform."
image: https://geneworldwide.com/hubfs/gene-migration/assets/uploads/2024/06/Docbraces-768x422.png
---

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Case study

# Docbraces

Every kind of smile. A brand strategy and campaign platform that gave Docbraces a sharper purpose, a stronger presence across Canada and the US, and a CSR story to match its ambition.

IndustryOrthodontics & Dental CareServicesBrand Strategy, Campaign Platform Development, CSR Storytelling

<iframe title="Docbraces: The Making A Smile Smile" src="https://player.vimeo.com/video/698428798?dnt=1&amp;app_id=122963&amp;title=0&amp;byline=0&amp;portrait=0&amp;autoplay=1&amp;muted=1&amp;loop=1" style="position:absolute;inset:0;width:100%;height:100%;border:0;" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media" referrerpolicy="strict-origin-when-cross-origin"></iframe>

01 Strategy

## A brand ready to mean more to more people.

Docbraces wanted to connect more deeply with its audience across Canada and the US and solidify its place in a crowded orthodontic market. That meant a cohesive brand strategy, a compelling purpose, and a CSR platform that reflected its values.

Discovery started with a SWOT analysis and workshops to close the gaps in Docbraces’ brand purpose, culminating in a new framework, credo, and manifesto that captured the brand’s vision, values, and essence.

02 Identity

## A brand built to mean every kind of smile.

Every kind  
of smile.

03 Messaging

## From brand purpose to campaign, in one throughline.

A CSR activation plan grew out of stakeholder interviews and a review of past initiatives, giving Docbraces a platform for community partnerships alongside its marketing.

Creative ideation produced three campaign directions; Docbraces chose one, refined by the Gene team into the Every Kind of Smile platform.

<iframe title="Docbraces: The First Date Smile" src="https://player.vimeo.com/video/698428926?dnt=1&amp;app_id=122963&amp;title=0&amp;byline=0&amp;portrait=0&amp;autoplay=1&amp;muted=1&amp;loop=1" style="position:absolute;inset:0;width:100%;height:100%;border:0;" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media" referrerpolicy="strict-origin-when-cross-origin"></iframe>

The First Date Smile

04 Activation

## A brand that feels as human as the care it delivers.

Every Kind of Smile made Docbraces more relatable and differentiated, while its new CSR platform strengthened community trust and goodwill.

<iframe title="Docbraces: All Stars" src="https://player.vimeo.com/video/745909576?dnt=1&amp;app_id=122963&amp;title=0&amp;byline=0&amp;portrait=0&amp;autoplay=1&amp;muted=1&amp;loop=1" style="position:absolute;inset:0;width:100%;height:100%;border:0;" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media" referrerpolicy="strict-origin-when-cross-origin"></iframe>

All Stars

05 Measurement

## Campaign results.

Internally, the new brand framework aligned employees around a shared vision, improving consistency in every customer interaction.

Campaign reach

8M+

Impressions across paid and social

Brand favourability

+28%

Lift in tracked brand perception

Social engagement

+64%

Increase following campaign launch

CSR partnerships

12

New community partnerships activated

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